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The airline faced a similar fine in 2012 over the Transportation Department’s tarmac-delay rule

The Transportation Department said it fined United Airlines Holdings Inc. UAL 0.86% $1.9 million for violating the department’s rule prohibiting long tarmac delays, the largest fine it has issued for such violations.

The department on Friday said its Office of Aviation Consumer Protection found that between December 2015 and February 2021 the airline allowed 20 domestic flights and five international flights to remain on the tarmac at various U.S. airports for lengthy periods without providing passengers the opportunity to deplane. The delays affected 3,218 passengers, the agency said.

A United spokesman said the 25 flights were out of nearly 8 million flights operated by United and United Express during the time frame. Since 2015, the company has implemented a diversion-monitoring system that identifies available airports for a flight affected by weather, and it has invested in ground-service equipment, he said.

“We remain committed to fully meeting all DOT rules and will continue identifying and implementing improvements in how we manage difficult operating conditions while maintaining the safety of our customers and employees,” the spokesman said.

Excerpt from WSJ
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